The Future World of Work


State of the Response: The Future World of WorkNSC created the State of the Response: The Future World of Work report to understand how the COVID-19 pandemic is fundamentally changing the way businesses operate and communicate with their workforces and where those changes might lead.


NSC conducted in-depth interviews with experts in the safety, medical health and public health fields to understand the pandemic’s impact on:


  • Operations
  • Human Resources
  • Stress, Mental Health and Wellbeing
  • Communications
  • Organizational Culture
  • Technology
  • Sustainability


Overall, NSC found organizations are more agile than previously believed and were able to use the pandemic response to adapt to challenges as well as break down silos within their organization. Moving forward, organizations will need to improve on efficiencies related remote work, particularly for training and operations, and be better prepared for future infectious disease risks.


View the full report, including key areas and factors business leaders must take into account for the future world of work.


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